GoEventify is a hyperlocal event-vendor marketplace that connects people planning events (weddings, birthdays, corporate events) with local service vendors such as caterers, photographers, decorators, and more — all in your area.
Is GoEventify free to use for customers?
Yes! Browsing vendors, viewing profiles, and contacting vendors is completely free for customers. Vendors pay a subscription to be listed on the platform.
What is GoEventify?
GoEventify is a hyperlocal event-vendor marketplace. It connects people planning events (weddings, birthdays, corporate events and festivals) with local vendors such as caterers, photographers and decorators in their pincode area. GoEventify is for discovery and enquiries only: hiring and payment to vendors happen directly between you and the vendor, offline.
Is GoEventify free for customers?
Yes. Browsing vendors, viewing profiles, messaging vendors and asking for quotes is free for customers. Vendors pay a subscription to be listed.
Do I pay the vendor through GoEventify?
No. GoEventify does not handle booking payments. Agree on the price, advance and terms directly with the vendor in chat and pay them offline. Never share OTPs or banking passwords with anyone.
Are vendors verified?
Vendors must complete their profile (shop name, owner name, address, primary pincode and at least one service) and hold an active paid plan to appear in search. Check ratings, reviews and portfolio photos, and chat before you decide. Report any vendor who behaves suspiciously.
Which areas does GoEventify cover?
GoEventify works by pincode. You see vendors who serve your pincode area. If you do not see vendors for a category, try a nearby pincode or the city-wide option, or send a Get quotes request so matching vendors can respond.
Accounts
Do I need to create an account to browse vendors?
You can browse vendor profiles without an account. However, you need to sign in to message a vendor, save a vendor to your wishlist, or leave a review.
How do I sign in to GoEventify?
Sign in with your mobile phone number. We'll send you a 6-digit OTP to verify your number — no password required.
Account & Settings
How do I change the app language to Hindi or English?
Open your Profile and choose the language setting to switch between English and Hindi. The app, notifications and this assistant follow the language you choose.
How do I sign in?
GoEventify uses your mobile number and a one-time password (OTP). Enter your number, then the OTP sent by SMS. If you are new, an account is created automatically. There is no password or social login for customers and vendors.
I did not receive the OTP. What should I do?
Check that the number is correct and you have network. An OTP is valid for 5 minutes, and you can request a new one after 30 seconds. Too many attempts temporarily lock further requests, so wait a few minutes and try again. If it still fails, contact support with your phone number.
Can I change my registered phone number?
Your phone number is your login identity, so it cannot be edited in the app. Contact support from the Contact page if you need to move your account to a new number.
How do I update my name or pincode?
Open Profile and tap Edit. You can change your name, avatar and location. Your pincode controls which vendors you see, so keep it current.
How do I control notifications?
In Profile settings you can switch on or off alerts for new messages, quotes, contact sharing and reminders. Some notifications, such as plan expiry for vendors, are always sent because they matter for your account.
How do I delete my account?
Go to Profile and choose Delete account. Your personal details are removed and the account is closed immediately. Chats stay visible to the other person without your details. A vendor with an active paid plan loses the remaining plan time and is warned to confirm first.
Is my chat with this assistant stored?
If you are signed in, your assistant conversations are saved so you can continue them, and you can delete one chat or all chats at any time. Saved chats and the questions used to improve the assistant are removed after 90 days. Do not share passwords or OTPs with the assistant.
Contact & Privacy
How does phone number sharing work?
GoEventify has no calling feature. A phone number is revealed to the other person only after its owner shares it, either proactively in the chat or by accepting a request. This works the same for customers and vendors, and your number is never shown to someone you have not shared it with.
How do I ask for the other person's phone number?
In the chat, use the request contact option. They get a notification and can accept or decline. Once they accept, their number appears in the chat. If they decline, you can keep chatting in the app.
What is the Allow sharing my contact number setting?
It is a privacy switch in your Profile settings. When it is off you cannot share your number, you cannot accept number requests and others cannot request yours. Declining a request is always possible. Turn it back on any time to share again.
Why can I not share or request a phone number?
Either you or the other person has turned off Allow sharing my contact number in Profile settings, or the vendor's plan has expired so the chat is read-only. Switch your own setting on, or continue in chat until the other party enables sharing.
Finding Vendors
How do I find vendors near me?
Enter your pincode when you sign up or in the search bar. GoEventify automatically shows you vendors that serve your area. You can also filter by category, date, and shift to narrow your search.
Can I save vendors to check later?
Yes! Tap the bookmark icon on any vendor card or profile to save them to your wishlist. Access your saved vendors anytime from the Saved tab.
How do I find vendors near me?
Set your pincode (or allow location) and pick a category on the home screen. GoEventify shows vendors serving your area. You can filter by category, event date and rating, and sort the results.
Can I check if a vendor is free on my event date?
Yes. Use the date filter in search or open a vendor profile to see their availability calendar. Vendors mark dates as busy or free, so the calendar is a guide: still confirm the date with the vendor in chat.
How do I save vendors to a wishlist?
Tap the bookmark or heart icon on a vendor card or profile to save them. Open the Saved tab any time to see your shortlist or remove vendors from it.
Why can I not find vendors for my category or pincode?
A vendor appears only when their plan is active and paid, their profile is complete and they have not been suspended. If nothing shows, try a nearby pincode, a broader category, or send a Get quotes request.
How do vendor ratings work?
Ratings come from reviews written by customers who have actually chatted with that vendor on GoEventify. Each customer can leave one review per vendor. Read the written reviews as well as the star average.
Get Quotes
How does Get quotes work?
Tell us your event type, date, location and the services you need. GoEventify sends your request to matching vendors in your area, and interested vendors send you quotes. Compare them in My quotes, chat with vendors, shortlist your favourites and pick one.
How do I create a Get quotes request?
Open Get quotes, choose your event type and date, add the location and select each service you need (for example photographer, caterer, decorator). Add budget, guest count and notes, then submit. Matching vendors are notified.
No vendor has replied to my request. What should I do?
Vendors get a response window to reply. If you have no quotes yet, widen your location, add more flexibility on date or budget, or add another service. Requests with a clear brief and realistic budget get replies faster. You can also message vendors directly from search.
How do I compare and choose between quotes?
Open your request and use the comparison view to see quotes side by side. Shortlist the ones you like, ask questions in chat, and then select the vendor you want. A sent quote is final: if the vendor changes terms they send a new quote.
What does the Expired badge on a quote mean?
Each quote has a validity date. Past that date it shows Expired. This is informational: you can still ask the vendor if the price holds, and they can send a fresh quote.
Can I edit or cancel my Get quotes request?
Yes. Open the request to update details such as date, budget or services, or to close it. A request also closes automatically after the event date passes or after a long period with no activity.
Can I plan for a festival like Diwali or Eid with Get quotes?
Yes. Choose the festival when you create your request, or start from the Festivals section, and GoEventify highlights vendors offering festival themes and services. Book early because vendors fill up fast near big festival dates.
Leads & Quotes
Where do I find new leads and enquiries?
New customer chats and Get quotes requests that match your categories and pincodes appear in your Leads section and as notifications. Reply quickly because response time affects how customers see you.
How do I choose which leads I receive?
Open Lead preferences in your vendor settings to set the event types, locations and budget ranges you want. You will receive requests that match these, which saves time on irrelevant enquiries.
How do I send a quote to a customer?
Open the chat or the lead and tap Send quote. Add your price, what is included, and a validity date. A package template can speed this up. Once sent, a quote cannot be edited: send a new quote if anything changes.
Can I edit a quote after sending it?
No. A sent quote is final so the customer always sees what was offered. Send a new quote to correct or update it. Quotes past their validity date show an Expired badge, which is informational only.
How do festival themes help my business?
Add the festivals you serve, such as Diwali, Eid or Holi, with a themed offering. Customers searching or planning for that festival see you, and we send festival nudges so you can prepare quotes in time. Update themes before the season starts.
How can I win more customers?
Reply fast, keep your profile and photos complete, update availability, send clear quotes and collect reviews from happy customers. Matching your lead preferences to what you really offer also improves results.
Is there a limit on how many customers I can share my number with?
Contact shares per month depend on your plan; some plans are unlimited. See the Plans screen for your limit. Remember numbers are shared only by consent, and you can still chat in the app without sharing.
Messaging
How do I contact a vendor?
Open any vendor's profile and tap Message Vendor. This starts a private chat thread between you and the vendor. All communication happens in-app — no phone numbers are shared unless you choose to.
Can vendors see my phone number?
No. Your phone number is private by default. A vendor can only see your number if you explicitly share it with them using the Share Number option in the chat, or if you accept a contact request from them.
How does phone number sharing work?
Either party can initiate contact sharing. A vendor can send you a Contact Request which you can accept or decline. Alternatively, you can proactively share your number from the chat. Numbers are only revealed to the other party once consent is given.
How do I message a vendor?
Open the vendor profile and tap Message to start a chat. All your conversations are in the Messages tab. Chat is the best place to agree on date, scope and price.
The vendor is not replying to my message.
Give them some time, vendors reply when they are free. You can message other vendors in parallel or send a Get quotes request to reach several at once. If a vendor ignores you, you can still review them later because you opened a chat.
Why is my chat with a vendor read-only?
When a vendor's plan expires, their listing disappears and existing chats become read-only until they renew. You can still read the history but neither side can send new messages. Consider contacting other vendors meanwhile.
Payments & Booking
Does GoEventify handle payments or bookings?
GoEventify is a discovery and communication platform. Actual hiring, negotiations, and payments happen directly between you and the vendor — offline. GoEventify does not process payments between customers and vendors.
Plans & Pricing
What plans does GoEventify offer for vendors?
There are three plans, Bronze, Silver and Gold, each with its own monthly price and limits for categories, pincodes, portfolio photos, contact shares and analytics. Open the Plans screen to compare the current prices and features. Prices apply to new purchases only.
How much does a vendor plan cost?
Each plan has one flat monthly price that does not change with the number of categories you list. Longer durations (3, 6 or 12 months) get a discount. See the Plans screen for today's exact prices, because they can be updated by GoEventify.
Is there a free trial for vendors?
New vendors can start with a 14-day trial where eligible. Check the Plans screen to see whether a trial is offered for your account. When the trial ends, buy a plan to stay visible in search.
Do longer plans cost less per month?
Yes. Choosing 3, 6 or 12 months applies a duration discount to the total. The Plans screen shows the final total for each duration before you pay.
How do I use a coupon code?
At checkout enter your coupon code and tap Apply. The discount is applied last, on the total after the duration discount. Coupons can have a validity window and usage limits, so a code may stop working after it expires.
What are add-ons and how do I buy them?
Add-ons extend your plan, for example extra pincodes or extra portfolio photos. Open Add-ons from your vendor dashboard, choose what you need and pay at checkout. An add-on is active from purchase and has its own validity shown on the add-on screen.
How do I pay for a plan?
Choose your plan and duration on the Plans screen, review the total and tap Pay. On Android and web, payment opens a secure checkout where you can pay by UPI, card or netbanking. On iPhone, plans are bought through the App Store. Your plan activates automatically once the payment is confirmed.
I paid but my plan is not active. What now?
Do not pay again. Open the Plans screen and tap Check payment status. GoEventify re-checks with the payment gateway and activates your plan if the payment went through. A payment can take a few minutes to confirm. If your bank debited you but it still shows pending after that, contact support with the payment reference.
My payment failed. Will I be charged?
A failed payment does not buy a plan. If your bank shows a debit, it is normally reversed by the bank within a few working days. You can retry from the Plans screen, and use Check payment status if you are unsure whether the first attempt went through.
Can I get a refund on my plan?
Plan payments cover a fixed term of visibility and are not refunded for a change of mind. If you were charged twice or the plan did not activate, contact support with the payment details and we will review it.
How do I renew my plan?
While a plan is active you cannot start another checkout. Once the term has ended you can buy again from the Plans screen at the then-current prices. We remind you before it expires so you can renew without a gap in visibility.
What happens when my plan expires?
You disappear from customer search and your existing chats become read-only (history stays visible) until you renew. Your profile and data are kept, and everything resumes once the new plan is active.
Can I upgrade or switch my plan while it is active?
On Android and web you cannot start a new checkout while a plan is active; switch after the term ends. On iPhone, you can change tier directly through your Apple subscription, and the app updates your entitlements to match. Plan changes apply to new purchases and never alter what you already paid for.
Reviews
How do I review a vendor?
You can review a vendor once you have opened a chat with them. Open the vendor profile or the chat and tap Write a review. You can leave one review per vendor and edit or delete it later. We also send a reminder a few days after you start chatting.
Why can I not write a review?
Reviews are limited to customers who have chatted with the vendor, and each customer can review a vendor once. Start a chat first. If you have already reviewed, edit your existing review instead.
A review about my shop is unfair. Can I report it?
Yes. Open the review and use Report. Our team checks reports against the review rules. Reply politely in the thread if there is one; do not ask customers to remove honest reviews.
Safety
How do I block someone?
Open the chat or profile of the person, tap the menu and choose Block. Blocked users cannot message you, and you can unblock them later from your blocked list in settings.
How do I report a vendor or user for bad behaviour?
Use Report from the profile or chat menu and pick a reason such as spam, abuse, fraud or fake profile. Reports go to our team for review. In an emergency or if you feel unsafe, contact local authorities first.
How can I stay safe when hiring a vendor?
Meet or video-call before committing, check reviews and portfolio, get the quote, scope and cancellation terms in writing in chat, and pay advances in traceable ways. Never share OTPs, card PINs or passwords. Report anyone who pressures you.
Support
How do I contact GoEventify support?
Open the Contact page in the app or website to write to us, or email the support address shown there. Include your registered phone number and a short description or screenshot so we can help faster.
Trust & Safety
How are vendors verified?
Vendors complete a registration form with their business details and subscribe to a plan before appearing in search results. Customer reviews further establish trust.
How do I leave a review for a vendor?
You can leave a review for any vendor you've had a conversation with. Open the chat thread or the vendor's profile and tap Write a Review. You can rate them 1-5 stars and add a written comment.
Vendor Onboarding
How do I become a vendor on GoEventify?
Sign in with your phone number, then choose to register as a vendor. Add your shop name, owner name, address, primary pincode and at least one service category, then pick a plan. Once your plan is active and your profile is complete you appear in search.
Why is my shop not showing in customer search?
You appear only when three things are true together: your plan is active and paid, your profile is complete (shop name, owner name, address, primary pincode and at least one service) and your account has not been suspended. Check each one in your dashboard.
What counts as a complete vendor profile?
A complete profile has a shop name, owner name, address, primary pincode and at least one service. GST number, agent code and sub-services are optional. Adding photos, descriptions and availability helps you win more enquiries.
How do I add portfolio photos?
Open your vendor profile and go to Photos to upload your best work. The number of photos allowed depends on your plan, and an add-on can extend it. Good, clear photos make a big difference to enquiries.
How many service categories can I list?
Each plan has its own category limit. See the Plans screen for your plan's cap. Changing which categories you list within that limit is just a profile edit and needs no new payment. Removing a service removes it from your profile, and at least one must remain.
How many pincodes can I serve?
Your primary pincode is locked and cannot be removed. You can add extra pincodes up to your plan's limit; see the Plans screen. Extra pincodes can also be bought as an add-on. If you downgrade, your primary plus the oldest-added pincodes are kept up to the new limit and the newest extras are removed.
What is an agent code and can I change it?
If a GoEventify sales agent helped you join, enter their agent code at registration. The link is permanent once set. Only an admin can override it, and every override is logged. It is optional.
Can a sales agent help me register?
Yes. Sales agents are GoEventify field representatives who can guide you through registration. They are created by admin and cannot be self-registered. Give them your agent code details so your account is linked to them at registration.
Vendor Tools
How do I set my availability calendar?
Open Availability from your vendor tools, pick a date and mark the shift (for example morning or evening) as busy or free. Keeping it up to date helps customers filter by date and reduces enquiries for dates you cannot take.
Where can I see analytics for my shop?
Analytics are included in higher plans or can be unlocked with an add-on. If you have access, open Analytics from your vendor dashboard for views, enquiries and trends. See the Plans screen for which plan includes it.